Heather Lapp, purveyor of Craft Services to top television shows like Sorry For Your Loss, The Catch and People Like Us clarifies how Craft Services is different from catering: “Caterers are the people who come in and provide breakfast and lunch, they do that huge setup. What I do as a Key Crafty is come in and maintain all day.

“I do coffee, I do snacks, I do the trash, I take care of anything the cast, crew, and assistants need. I have a whole setup on stage with snacks and then, after lunch, I’m making fruit platters to go out. People can even come on the trailer and get anything they want. It’s drinks, food, little snacks, early dinner — that’s where I come in as a Crafty.”

Lapp explains that her day starts early, earlier than every other department head: “I’m there before everyone, and I leave after everyone. I have to get my setup done pretty quickly in the mornings so I come in an hour before the crew and start getting water and trash ready. People need to be hydrated right from the start.

“Also, people are super tired and start to complain if I don’t get the coffee going as fast as possible! You gotta keep everyone happy and make sure they have what they need, right from the off.”

Lapp runs her own department and maintains her own schedule independent of anyone else: �